Defect-free rate of 99.85%

That means: no costly downtime on your insertion machines;
no paper work; no maintenance; and no reprinting.

Quality Standards

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BELOW ARE HIGHLIGHTS FROM OUR QUALITY CONTROL PROCESS:

  • Each employee in all functional areas is trained to ensure we are producing orders to our customer’s specifications.
  • An envelope order will not run unless a sample is enclosed with each order.
  • If there is any discrepancy from the envelope samples to the order docket, the job will not run.
  • Before a job is started, a quality check list is completed by the operator and adjuster team.
  • A box of envelopes is inspected on a regular basis, verifying the product complies with specifications.
  • If the sample envelopes do not meet our standard, the entire order is inspected from the last hour check to ensure the final shipment will be correct.
  • Inspected samples are signed, dated and time stamped, and filed for future reference.
  • Our preventative maintenance program has been designed to optimize the capabilities of our equipment, which ensures a high standard of product quality and improved productivity.
  • Defective goods are monitored on a regular basis and this feedback is communicated to all employees.
  • On a continual basis, our account managers meet with key customer personnel to review our service and quality performance. These meetings provide us immediate, valuable feedback to our operations.
  • Our Eastern Region has implemented and is currently maintaining and improving a quality program. Our Canadian plant in Montreal, Quebec meets the requirements of ISO 9001:2008. We have the ability to supply products and services in compliance with specified requirements, while respecting management policies and attaining its goals.  

From the mailroom to the mailbox Bowers Envelope has the products and solutions you need. Call us today for your perfect packaging!

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